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"Thank You for Being There When I Needed You the Most"

In our many conversations with DataCode customers, we are lucky to say we have the pleasure of receiving a lot of positive feedback. In one such instance, a customer sent us a simple yet poignant message that read, "Thank you for being there when I needed you the most."

This direct statement captures what we do best and the very reason we exist. We are here to provide you with world-class support. Our experience with delivering top-notch support combined with our fast, reliable and secure hosting infrastructure, make DataCode solutions easy to use and hassle-free.

From the beginning, we realized that three elements must align for us to continuously deliver high-quality support: dedicated people, constant training and use of the latest technology.
Technology
DataCode continuously invests in improving our customer support system, which includes:

  • Netfeed Management System
    Our Web-based account management system empowers our customers to easily control all aspects of their accounts.

  • Customer Management System
    It provides our customer support team with instant and real-time access to customer information.

  • Remote System Management
    Our customer support team can remotely manage all aspects of our clients solution leaving nothing to worry about for your IT staff.

Send our support staff an email or complete the online support form.
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